Lk12 Privacy Policy — User Data Protection
This policy explains how lk12 collects, uses and protects the personal information of Malaysian users on our platform.
Last updated: 2026
What information does lk12 collect?
When you register and use the lk12 platform, we collect several categories of information to ensure the service runs smoothly and securely for all Malaysian users.
Account information
During registration, we collect your full name, email address, phone number, date of birth, and identification details required for identity verification purposes. This information is used to verify your eligibility to use the platform and to ensure account security.
Device and browser information
We automatically record technical information when you visit lk12, including device type, phone model, operating system, browser type, IP address and access log data. This information is used to optimise platform performance across various devices, including the smartphones commonly used by Malaysian users.
Payment information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we record transaction details including the payment method used (FPX, Touch 'n Go or other local methods), as well as the date, time and amount of each transaction. Full card numbers or banking passwords no stored on our servers — payment processing is handled by a secure payment processor.
- Personal identification information
- Device and browser data
- MYR transaction records
- Usage and activity data
- Cookie information
How is your information used?
Account information is used to process registrations, verify user identity, prevent unauthorised access and ensure each lk12 account is unique to each individual. It also allows us to send security notifications when needed.
Transaction data is used solely to process deposits and withdrawals in RM, ensure funds are transferred accurately to the correct account, and maintain the financial records required for compliance and internal auditing.
Device data and usage records help the lk12 technical team identify performance issues, optimise the interface for Malaysian smartphone screens and continuously improve platform loading speeds.
When you contact the lk12 support team, your account information and relevant transaction records are used to resolve issues more quickly and accurately, without requiring you to repeat the same information each time.
Cookies and tracking technologies
Lk12 uses cookies — small text files stored on your device — to enhance the user experience, maintain login sessions and analyse platform usage patterns on an aggregate basis.
Types of cookies used
- Session cookies: Keeps you logged in throughout an active session so you don't have to sign in again each time you navigate to a new page.
- Preference cookies: Saves your language and display preferences so the platform always appears in your chosen settings.
- Analytics cookies: Collects anonymised usage data to help us understand which pages are visited most often and how users interact with our content.
You can configure your browser settings to reject cookies, though this may affect certain lk12 platform features, including the ability to stay logged in.
How is your data stored and protected?
All lk12 user data is stored on servers protected by multiple layers of security. All communication between your device and our platform uses SSL encryption, ensuring that data in transit cannot be intercepted by unauthorised parties.
Internal access to user personal data within lk12 is restricted solely to staff who require it to carry out their duties, and all access is logged and monitored. User passwords are stored in cryptographically processed form and cannot be read by anyone.
- SSL encryption across all data communications
- Passwords are stored in cryptographic hash format
- Internal access is restricted and audited
- Continuous monitoring for suspicious activity
- Payment data is processed by licensed processors
Data sharing, user rights and policy changes
Third-party sharing
Lk12 does not sell or rent users' personal data to third parties for marketing purposes. Information may be shared with licensed payment processors, technical service providers bound by confidentiality agreements, or authorities when required by law.
Your rights as a user
You have the right to request access to the personal data we hold about you, ask us to correct any inaccurate information, or request deletion of your account. Data-related requests can be submitted by emailing the lk12 support team.
Privacy policy changes
Lk12 reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with the latest revision date. Continued use of the platform after such changes constitutes your acceptance of the revised policy.
Have more questions about the lk12 platform?
Check our FAQ page for more information, or register a new account to get started on the platform.